Terms & Conditions

These Terms & Conditions apply to all services provided by FirstBuild Advisory (“we”, “us”, “our”).
By instructing us, accepting a proposal, booking a consultation, or using our services, you agree to be bound by these Terms & Conditions.

1. Scope of Services

We provide independent, client-side advisory services in connection with residential renovation and refurbishment projects.

Services may include, without limitation:

• Cost planning and indicative budgeting

• Feasibility and scope advice

• Programme and sequencing guidance

• Review of contractor quotations

• Client-side advisory support during a project

We do not:

• Carry out building or construction work

• Act as a main contractor, project manager, contract administrator, or site supervisor

• Appoint, manage, supervise, or control contractors or suppliers

• Provide architectural, structural, engineering, or other professional design services

2. Advisory Role Only

All services are provided on an advisory basis only. Our services do not replace the need for appropriate professional appointments where required.

• Advice, reports, schedules, and documents are intended to support informed decision-making

• Final decisions remain entirely the responsibility of the client

• We do not assume any duty of care in relation to the execution, supervision, coordination, or management of construction works

No advice, report, document, or communication provided by us shall be construed as a warranty, guarantee, certification, or fitness-for-purpose obligation.

3. Cost Estimates & Financial Information

All cost estimates, budgets, allowances, and financial information provided are indicative only and are not fixed prices.

They are based on:

• Information available at the time of preparation

• Assumptions discussed and agreed with the client

• Typical UK market rates

Actual costs may vary due to factors outside our control, including but not limited to:

• Contractor pricing, availability, and performance

• Site conditions, latent defects, or unforeseen issues

• Design development or scope changes

• Material availability, inflation, or supply issues

• Programme changes or delays

We do not accept responsibility for cost overruns, budget exceedances, funding decisions, or financial outcomes.

4. Programmes, Schedules & Timescales

Any programme, schedule, timeline, or sequencing advice provided is illustrative only. Any time-based guidance is indicative and should not be relied upon as a commitment

Construction programmes are inherently subject to change due to matters outside our control, including weather, labour availability, material lead times, statutory approvals, and contractor performance.

We accept no liability for delays or failure to meet any indicative programme or timescale.

5. Contractors, Trades & Third Parties

Where we introduce contractors, trades, or suppliers:

• Introductions are provided for convenience only

• The client appoints and contracts directly with any third party

• We do not accept responsibility for their acts, omissions, workmanship, pricing, performance, or availability

Any reliance placed on third-party information, quotations, advice, or performance is at the client’s own risk.

We do not supervise site activities and accept no responsibility for health and safety, statutory compliance, or construction delivery.

6. Client Responsibilities & CDM Regulations

The client is responsible for:

• Appointing suitably qualified and insured contractors

• Entering into and managing all contracts with third parties

• Ensuring statutory compliance, permissions, and approvals

• Site safety and compliance via appointed contractors

We do not act as a duty holder under the Construction (Design and Management) Regulations or any similar legislation.

7. Fees, Payment & No Refunds Policy

• Fees are agreed in advance and confirmed in writing

• Fees are payable in advance of service delivery unless otherwise stated

• Ongoing support services are invoiced monthly

No Refunds

All fees are non-refundable once services have commenced or been delivered.

This includes, without limitation:

• Consultations

• Reports, cost plans, reviews, or written guidance

• Advisory discussions or ongoing support

Fees reflect professional time, expertise, and availability, and are payable regardless of whether the client proceeds with a project, appoints contractors, or achieves a particular outcome.

8. Changes to Scope

If the scope or level of services changes materially, we reserve the right to:

• Reconfirm the scope of services

• Propose revised fees for client approval

No additional services will be provided without prior agreement.

9. Reliance & Third-Party Use

Our advice, reports, and documents are prepared solely for the use of the client.

No third party may rely upon any advice, report, or document provided by us without our prior written consent, and we accept no liability to any third party, including (without limitation) purchasers, lenders, investors, or contractors.

10. Limitation of Liability

To the fullest extent permitted by law:

• Our total liability for any claim arising out of or in connection with our services shall be limited to the fees paid for the relevant service

• We shall not be liable for:

  • Indirect or consequential loss

  • Loss of profit, savings, opportunity, or investment value

  • Cost overruns, defects, disputes, or contractor failures

  • Delays, including (without limitation) financing costs, rental loss, storage costs, or alternative accommodation costs

  • Acts or omissions of contractors, trades, or other third parties

Nothing in these Terms limits liability for fraud or any matter that cannot be excluded by law.

11. Professional Judgement & Risk

Renovation and construction projects involve inherent uncertainty and risk.

While services are provided with reasonable skill and care and in good faith, outcomes cannot be guaranteed.
The client acknowledges and accepts these inherent risks.

12. Intellectual Property

All reports, documents, and materials produced by us remain our intellectual property until fees are paid in full.

Upon payment, the client is granted a non-transferable licence to use documents solely for the purposes of their own project.

13. Higher-Value Projects

For projects with an anticipated construction value exceeding £250,000, the client acknowledges that the complexity and risk profile increases materially.

Our services remain advisory only, and the client agrees that additional professional appointments (such as architects, engineers, contract administrators, or employer’s agents) may be required to manage delivery risk appropriately. Additional terms or fees may apply for higher-value projects.

14. Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

15. Acceptance

By instructing us, accepting a proposal, booking a consultation, or using our services, you confirm that you have read, understood, and accepted these Terms & Conditions.

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Independent advisory services only. Costs and programmes are indicative. Contractors are appointed and managed directly by the client. Fees are non-refundable once services commence.